In Depth

Tools Overview

Based on your answers for tools your organisation is currently Developing
For tools you scored your organisation 3.8 out of 5
The average score for tools in the benchmark group is 3.1 out of 5

Tools across the sector

Your Current Stage

Developing

  • Data fully centrally stored in secure digital systems with managed access.
  • Data held in appropriate databases/CRMs or other technologies accessible by expert users and some non-experts.
  • People are formally responsible for managing the storage, cleaning and maintenance, security, and backup of all data. Where possible this is becoming routine and/or automated.
  • Data is collected and automatically stored digitally wherever possible e.g. online forms/apps directly into databases.
  • An inventory of tools and systems (including hardware, software, licence, passwords and access) is managed and maintained.
  • Most tools are up to date with support available. Work-arounds are understood and replacements planned for poorer tools.
  • Advanced tools being used for sophisticated analytics in some parts of the organisation e.g. R, SAS, SPSS, Python.
  • Some integration is beginning to occur between systems with automated/aligned reporting e.g. basic use of business intelligence tools.
  • Significant investment is being committed to new tools/integrations across the organisation. Staff time, upgrades, and replacement are being built into annual budgets.

The next stage up for your organisation is

Mastering

  • Data is drawn from a minimal number of sub-databases and systems and held in singly accessible database e.g. data warehouse.
  • Capacity is available to store, manage, and analyse increasingly large volumes of data from multiple sources.
  • The organisation has a robust infrastructure, integrating tools wherever possible.
  • Analytical infrastructure to support effective decision making is a priority.
  • All tools are documented and supported (internally and/or externally).
  • Tools for delivering ‘batch analytics’ and real-time ‘streamed’ data are used.
  • Advanced analytics and data science tools present throughout the organisation.
  • Tools able to access and utilise internal and external data directly, for both experts and non-experts.
  • Automated reporting e.g. through dashboards.
  • Self-service analytics available both inside the organisation and to some external partners/stakeholders.
  • Ongoing investment in developing and improving tools, systems and infrastructure to support data and analytics.
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