In Depth

Culture Overview

Based on your answers for culture your organisation is currently Developing
For culture you scored your organisation 3.8 out of 5
The average score for culture in the benchmark group is 3.4 out of 5

Culture across the sector

Your Current Stage

Developing

  • The whole organisation is starting to use and share data. People from different teams/levels of seniority regularly discuss data and how to act on it.
  • Specialist staff in some teams are starting to use data to ask difficult questions, challenging assumptions, practices and impact.
  • Concepts of right and wrong (ethics) are being considered, particularly in relation to personal data.
  • Data and analysis is becoming more available and accessible to staff though may require some intervention by specialists to provide this.
  • External data sharing is done on an aggregated basis and insights are shared including some shared measures and benchmarks.
  • Exploring how data could be shared with clients on an individual basis as part of service delivery.
  • Policies and practices are well established to ensure data is safeguarded (e.g. rules on passwords, how data is stored, rights/privileges to access organisational and client data).
  • Risks have been identified though may not have been tested.
  • Systems have been created to ensure data about identifiable individuals is deleted when no longer necessary and respond to subject access requests.
  • Board and senior management keep abreast of current legislation and best practice.

The next stage up for your organisation is

Mastering

  • Data seen as a team effort and critical asset for every part of the organisation.
  • Everyone in the organisation is committed to ensuring quality data is available to support decision-making.
  • Very comfortable using data to ask difficult and complex questions, to challenge practices and preconceived notions about the past and future.
  • Aware of the practical difference between: correlation and causality; attribution and contribution; ‘known and unknown’ unknowns.
  • Explores potential negative impacts of interventions as well as data ethics.
  • Internal openness and data sharing is fundamental to the culture, subject to data protection/security.
  • Everyone can access analysis they need when they need it.
  • Data insights/evidence publicly available.
  • Extensive data sharing, with protocols in place with partners, networks, stakeholders to address shared problems and solutions.
  • Data may be shared with clients as part of service/support.
  • High levels of confidence about the security of data held in the organisation.
  • Systems, automated if possible, in place to delete personal data no longer necessary and respond to subject access requests.
  • Risks monitored and tested to improve data security and protection.
  • Widespread knowledge/skills sharing.
  • Board and senior management keep abreast of future changes in legislation and best practice, and regularly check Data Protection compliance.
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